LawQC ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal document quality control SaaS platform. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform.
1. Information We Collect
We collect various types of information to provide and improve our services:
- ▸Personal Identification Information: Your name and email address when you register or subscribe.
- ▸Uploaded Legal Documents: Documents you upload for quality control. These may contain sensitive and confidential information.
- ▸Payment Information: Payment details processed securely through Stripe. We do not store full payment card details on our servers.
- ▸Usage Data and Analytics: IP address, browser type, operating system, pages viewed, and interaction timestamps.
2. How We Use Your Information
- ▸To Provide and Maintain Our Services: Processing uploaded legal documents for citation verification and managing your account.
- ▸For Billing and Account Management: Processing payments for your subscription through Stripe.
- ▸To Improve Our Services: Understanding platform usage, diagnosing technical problems, and developing new features.
- ▸To Communicate with You: Service announcements, updates, security alerts, and support messages.
- ▸For Security and Fraud Prevention: Protecting our platform and users from fraudulent activities.
- ▸To Comply with Legal Obligations: Meeting legal and regulatory requirements.
3. Data Storage and Security
- ▸Uploaded Documents: Stored securely on Amazon S3 with industry-leading security and performance.
- ▸User Data: Personal identification information and usage analytics stored in an encrypted MySQL database.
- ▸Encryption: All data transmitted between your browser and our servers is encrypted using TLS.
- ▸Access Control: Access to your data is strictly limited to authorized personnel.
4. Third-Party Services
- ▸Stripe: Secure payment processing. Your payment information is handled directly by Stripe under their privacy policy.
- ▸CourtListener API: Citation verification. We send citation data for verification but do not transmit your full legal documents.
- ▸Manus OAuth: User authentication. Allows secure login using your Manus account credentials.
5. Your Rights Under GDPR and CCPA
If you are a resident of the EEA, UK, or California, you have the following rights:
- ▸Right to Access — request copies of your personal data
- ▸Right to Rectification — correct inaccurate or incomplete information
- ▸Right to Erasure (Right to be Forgotten) — request deletion of your data
- ▸Right to Restrict Processing — limit how we use your data
- ▸Right to Object to Processing — object to our use of your data
- ▸Right to Data Portability — request transfer of your data
To exercise any of these rights, contact us at [email protected].
6. Data Retention Policy
- ▸Uploaded Legal Documents: Automatically deleted after 90 days of account inactivity. You may delete documents at any time.
- ▸Scan Processing Data: Retained for 1 year to allow historical review and service improvement.
- ▸Account Information: Retained while your account is active. Deleted within a reasonable timeframe upon account closure.
7. Cookie Policy
LawQC uses only essential session cookies to maintain your login session. These cookies are temporary and deleted when you close your browser. We do not use persistent or third-party tracking cookies, advertising cookies, or analytics cookies. For more details, see our full Cookie Policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." You are advised to review this Privacy Policy periodically for any changes.